General Quality Management System
– ISO 9001
ISO 9001 is a basic international standard for quality management systems (QMS) and is the most widely used QMS standard in the world. It’s intended for all kinds of organizations to provide them an idea on how to organize the activities to assure the clients are delivered the products or services as expected and are satisfied with them.
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How to establish the quality management system according to ISO 9001?
Establishing ISO 9001 (Quality Management System) involves several structured steps to ensure compliance with the standard and continuous improvement:Understand ISO 9001 Requirements
Study the ISO 9001:2015 standard to understand its structure, principles (like customer focus, leadership, and continual improvement), and requirementsSecure Management Commitment
Top management must support and commit to implementing the Quality Management System (QMS), providing necessary resources and leadershipTrain Employees
Provide awareness and role-specific training on ISO 9001 principles and practicesDocument the QMS
Develop required documentation including the Quality Policy, Quality Objectives, procedures, and work instructionsImplement the QMS
Put the documented processes into practice and ensure consistent application throughout the organizationConduct Internal Audits
Regularly audit the QMS to verify conformity and effectiveness, and identify areas for improvementManagement Review
Conduct periodic reviews with top management to evaluate the QMS performance and make decisions for improvementAddress Nonconformities
Take corrective actions based on audit findings or other issues to ensure continual improvementCertification Audit
Hire a certification body to perform the external audit to obtain a ISO 9001 certification